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  • MP wants training provider investigated by ACCC

    2018 - 07.03

    Lisa ChestersRELATED: Karen refugees say training provider tricked them
    Nanjing Night Net

    RELATED: Course provider complaints to be investigated

    RELATED: Bendigo MP “disgusted” with training provider

    Federal Member for BendigoLisa Chestersis calling on the Australian Competition and Consumer Commission to investigate training providers in Victoria, following claims Bendigo residents have been misled into incurring thousands of dollarsworth of debt.

    The New South Wales Department of Fair Trading and the ACCC are launching a joint investigation into training providers and Ms Chesters wants the same to be done in Victoria.

    “Members of our Karen community claim they have been misled into signing up for a course they were told was free only to find out later,by text message,they had each incurred $14,000 in VET fee help debt,” Ms Chesters said.“We have a situation where enrolling students in courses can be extremely lucrative.

    “If 50 students are enrolled on a course, such as the Diploma of Early Childhood Care and Education, the training provider will receive upwards of $700,000 in Commonwealth money for its delivery.”

    Ms Chesters said the Karen students were vulnerable because they could not read or speak English and were signed up to the coursein their homes withoutan interpreter.

    MEETING: Karen refugees who signed up the early childhood education diploma attended a meeting two weekends ago run by Bendigo Neighbourhood Hub. The hub is assisting them with their claims. Picture: ANDI YU

    The Department of Education is investigating the matter and Ms Chesters has made a submission to the current senate inquiry into the operation, regulation and funding of private training providers.

    Training provider administeringthe Karen students’ diploma,Churchill Education, emailedMs Chesters to tell her she was misled about the situation.

    “Our company is being named adversely for training that we have never been involved in, for delivering training to students who have never been enrolled with us and for not allowing students to withdraw without financial penalty,” managing director Randall Smith wrote.

    “We are a family business and before you set foot in parliament to share what you have been told, we believe it is important that you understand the full facts and the truth of the matter.

    “We have shared with you the same information that we have shared transparently with the Department of Education.”

    This story Administrator ready to work first appeared on Nanjing Night Net.

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